WHERE METHOD ACCUMULATES
Four places a firm's way of working gets written down
None of this was created to be sold. It exists because someone needed the next person to be able to do the job.
Procedures and checklists
The step-by-step version of recurring work, along with the notes about what to watch for at each stage.
Onboarding and training
Material written to bring someone from nothing to competent, which forces assumptions into the open.
Internal guidance
The house view on questions that keep coming up, and the reasoning that settled each one.
Templates and precedents
Reusable artefacts with the commentary about when to use them and when not to.